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Privacy
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| When you make purchases through our Web site |
| We collect your name, address and payment information to process your order. However, you may provide credit card and purchase order numbers by telephone. We collect information contained in “cookies,” such as your purchases and log in data, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart. |
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| When you subscribe to our e-mail newsletter through our Web site |
| We use your e-mail information in connection with your subscription to our e-mail newsletter. |
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| When you submit your e-mail address with CarportNation.com |
| When you e-mail product information to a friend through our Web site CarportNation.com collect's your e-mail address and the e-mail address of the person to whom you are sending the product information. |
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| Is my personal or account information used for any other purpose? |
| We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy. We may also analyze and act upon your personal and account information as part of our standard business practices. If you become our customer, we may send you periodic updates on important information about our company and services. |
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| Will my personal and account information be provided to any other party? |
| We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized CarportNation.com personnel are permitted to see your account password. |
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| How do you protect my personal and account information? |
| We use 128-bit encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. Our Web site is certified by GoDaddy, which verifies that our Web site is authentic and that we use SSL security. To view our GoDaddy SSL certificate, click on the image of the closed lock or the solid key at the bottom of your browser window. Our Web site security information will appear. |
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| CarportNation.com reserves the right to modify this privacy policy from time to time. You should visit our Web site periodically to review any changes. |
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Contact Us
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| Phone: 800-352-6083 |
| Fax: 800-648-0873 |
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| E-mail: sales@carportnation.com |
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| Hours of operation: 8am
to 7pm Monday - Saturday |
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Delivery & Installation
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| All products offered at Carport Nation come standard with delivery and installation included in the price. Normal delivery and installation is within 2 to 4 weeks from the date of order. |
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| Here are some things you should know: |
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- Lot must be level or unit will be installed "as is" on lot. (There will be an extra charge if installers have to dig out or cut frame to level.)
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- Please inform installers of any underground cables, gas lines, or any other utility lines. We will not be responsible for any damage. Customers are responsible for permits or any other restrictions.
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- If land is not level or additions are to be made to carport, a $50 return trip service charge will be added to the balance.
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- A down payment of 10% is required to be paid on all orders.
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- Balance is to be paid in full at time of installation.
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- We accept Visa, MasterCard, money order and cash. (All orders to be paid at time of installation)
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- No refunds on special order items or down payments.
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- Frame is one-foot shorter than roof length wise.
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FAQ's
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| Question: |
How long will it take to get my carport delivered after I place my order? |
| Answer: |
Usually it takes 2-4 weeks from the time the order is received from the dealer, and no longer than 6 weeks. |
| Question: |
I'm pouring the cement slab for my carport. What size do I need to make it? |
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The slab should be 3/4" wider and 1' shorter in length. |
| Question: |
What is the highest leg height I can order? |
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Generally the highest leg height we provide is 12', anything higher can be ordered with special approval. |
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What margin of adjustment will I have to level my carport? |
| Answer: |
You will have about 3 to 4 inches to adjust with. |
| Question: |
Can I add options to my carport after it has been installed? |
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In some situations. We only provide materials for CCI carports. For all post-instalation additions, there is a $50 service charge. If you are adding walk-in or garage doors your carport must have been installed with legs taller than 6' |
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What types of anchors are used? |
| Answer: |
1. 3' rebar anchor for ground and asphalt installations
2. Double helix mobile home anchors for an additional charge or standard with certified carports on ground installations only.
3. Wedge anchors for concrete installations |
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What is the pitch in the center of the carport? |
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The pitch varies depending on the width of the carport. With the majority of our products it could range from 2 1/2' to 4' |
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What are the dimensions of the carport, outside to outside? |
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We measure out carports in Width x Length x Height. Example: 18 x 21 x 6
Length dimension is measured by the roof metal having a 6" overhang on each end of the bottom base rail is one foot shorter than the roof. Width is measured from the outer edge of one base railacross to the other outer edge of the base rail. |
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Color
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Clay |
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Earth Brown |
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Sandstone |
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Tan |
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Black |
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Quaker Gray |
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Barn Red |
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Evergreen |
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Pebble Beige |
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Burgundy |
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Slate Blue |
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Pewter Gray |
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White |
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| ** Colors shown may vary slightly from actual painted panels |
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